Help & Contact

🛟 Customer Service

Have a question, problem, or complaint? Below you'll find all the options in one place: quick contact, order tracking, frequently asked questions, policy, and the official complaint process.

⚡ Need help quickly?

We normally respond within 24 hours .

📦 Order & Tracking

Track your package or check its status:

❓ Find answers quickly

• Frequently Asked Questions (FAQ)
• Returns Policy · Shipping Policy
• General Terms and Conditions
• Privacy Policy · Cookie Policy

📣 File a complaint

Please let us know first via info@bellenor.nl or WhatsApp . We'll be happy to resolve it quickly and efficiently. If you're still having trouble, you can contact:

• ACM ConsuWijzer (questions or reporting in the Netherlands)
• European Consumer Centre (ECC Netherlands) – cross-border EU complaints
• European Commission – Resolve your consumer complaint

🕘 Accessibility

Monday to Friday: 10:00 – 18:00
Saturday & Sunday: closed (we will respond again on Monday)