Returns Policy

↩️ Returns Policy

We want you to be completely satisfied with your purchase. Not satisfied for any reason? No worries!
You can return your item according to the conditions below.

πŸ—“οΈ Return period

You have 30 days after receiving your order to register your return.

πŸ“¦ Condition of the item

  • The item must be in its original condition : unworn, unused and in its original packaging.
  • All labels must still be attached.

🚫 Exceptions

  • Personalized or opened products cannot be returned.
  • Sale and seasonal products (such as summer products after the summer) cannot be returned.
  • Damaged or incorrect items can of course be returned .

πŸ’‘ Unsure? Contact us beforehand.

πŸ’Έ Refund

  • After receiving and inspecting your return, we will refund the purchase amount via the original payment method.
  • Shipping costs will only be reimbursed in case of damage or incorrect delivery.

🚚 Return costs

  • In case of regret or wrong choice, the return costs are at your own expense.
  • In case of damage or incorrect delivery, we will reimburse the return costs.

πŸ“ Register return

Register your return via info@bellenor.nl or via WhatsApp on 06-25115606 .
You will then receive clear return instructions.

🏷️ Return label

After registering, you'll receive instructions from us and, if available, a return label. If no label is available, we'll send you instructions on how to return the item yourself.

πŸ› οΈ Damaged items

Received damaged items? Contact our customer service immediately . We'll resolve this for you and reimburse the return shipping costs.

πŸ“¬ Undelivered packages

If your package is not picked up or refused, it will be automatically returned.
We will then credit the purchase amount, minus shipping and handling charges.

πŸ“ž Questions?

Please feel free to contact us via info@bellenor.nl or WhatsApp 06-25115606 .
We are happy to help you!